Terms of Service

Effective Date: 09/06/2025

1. Introduction

These Terms of Service ("Terms") govern your access to and use of Vestra's services. By accessing or using our services, you agree to be bound by these Terms.

2. Acceptance of Terms

By creating an account or using any Vestra service, you confirm your agreement to these Terms and our Privacy Policy.

3. Modifications

We may update these Terms occasionally. If we make significant changes, we will notify you by email or Discord.

4. Eligibility

You must be at least 13 years old to use our services. Users under 16 receive enhanced data protection as per our Privacy Policy.

5. User Accounts

Users are responsible for their account credentials. You agree not to share your login with others. Account deletions remove all personal data as explained in our Privacy Policy.

6. Services Provided

Vestra provides game and application server hosting. Service availability may vary and is not guaranteed to be uninterrupted.

7. Acceptable Use

You agree not to misuse the services, including activities like DDoS attacks, hosting illegal content, or breaching any applicable law.

8. Payments & Refunds

Payments are processed securely. Refunds may be issued at our discretion within 48 hours of purchase unless otherwise stated.

9. Intellectual Property

All content, branding, and materials related to Vestra are the property of Vestra or its licensors. You may not copy or use them without permission.

10. Termination

We may suspend or terminate accounts for violating these Terms or engaging in harmful behavior. Users may cancel at any time via their account or a support ticket.

11. Disclaimers

Services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted access or error-free service.

12. Limitation of Liability

To the maximum extent permitted by law, Vestra is not liable for indirect, incidental, or consequential damages arising from service use.

13. Governing Law

These Terms are governed by the laws of the United Kingdom. Legal disputes must be resolved in UK jurisdiction.

14. Contact

If you have questions or concerns about these Terms, please contact us at [email protected] or through our ticket system.